STYLEYASELF – REFUND & RETURN POLICY
1. Overview
At StyleYaSelf, we are committed to ensuring a smooth and satisfactory shopping experience. This policy outlines the conditions under which returns, refunds, and exchanges are handled on the platform.
2. Return Window
Customers may request a return within 48 hours of receiving their order.
- Requests made after 48 hours may not be accepted
- Items must be unused, unworn, and in original condition
3. Eligible Returns
Returns are accepted under the following conditions:
- Item is damaged or defective
- Item is incorrect (wrong product, size, or color)
- Item does not match the description or images provided
4. Non-Returnable Items
The following items are not eligible for return:
- Underwear and intimate wear
- Used or worn items
- Items without original packaging
- Products damaged due to misuse
5. Return Process
To initiate a return:
- Submit a return request within 48 hours of delivery
- Provide order details and reason for return
- Await confirmation from StyleYaSelf
- Hand over the item for pickup or follow return instructions
6. Refunds
- Once a returned item is received and inspected, refunds will be processed
- Refunds are issued to the original payment method
- Processing time may take 3–7 working days, depending on the payment provider
7. Exchanges
- Exchanges may be offered where applicable (e.g., size or replacement)
- Availability depends on vendor stock
8. Vendor Responsibility
- Vendors are responsible for items that are faulty, damaged, or incorrect
- Refunds or replacements may be charged to the vendor where applicable
9. Delivery & Return Costs
- If the return is due to vendor error (faulty/wrong item), return shipping is covered
- If the return is due to customer preference, return costs may apply
10. Disputes
StyleYaSelf reserves the right to:
- Review all return claims
- Make final decisions in case of disputes
- Reject returns that do not meet policy conditions
11. Policy Updates
StyleYaSelf may update this policy at any time. Continued use of the platform indicates acceptance of any changes.